TalentKeepers Leadership Training

Training Specifically Designed to Boost Engagement and Retention

Enhancing your leaders’ knowledge and experience will improve organizational performance metrics in sales, service, productivity, and safety. TalentKeepers’ leadership development training programs are designed to challenge leaders to think and behave differently. Training sessions and modules can be applied as standalone offerings or in combination with your existing leadership development program.

Each course is a blend of online learning, instructor-led sessions, and on-the-job application practice!

Our approach is flexible based on your needs. Whether you need one module or several, whether it’s for your entire team or a single individual… we’ve got you covered!

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Eleven unique training modules comprise the Engagement and Retention Leadership Series™.  This training series won HR Executive Magazine’s Top Training Product of the Year award.

Leadership Training Course Listing

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Trust Builder

SHRM and HRCI Recertification Credit Hours Awarded: 4.0 General

Trust is the most essential element in professional relationships. For leaders, colleagues and HR professionals, trust is the fuel that drives commitment, engagement and performance.

Climate Builder

SHRM and HRCI Recertification Credit Hours Awarded: 3.0 General

Build an environment that makes work and the workplace enjoyable and satisfying.

Communicator

SHRM and HRCI Recertification Credit Hours Awarded: 3.0 General

Practice two-way communication with team members by sharing and asking for information to improve employee engagement.

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Trust is the most essential element in professional relationships. For leaders, colleagues and HR professionals, trust is the fuel that drives commitment, engagement and performance.

This course has been pre-approved for 4.0 hours of SHRM and HRCI recertification for HR professionals.
Lesson #1: Demonstrate personal trustworthiness

  • Keep commitments
  • Tell the truth practices
  • Prevent misrepresentation
  • Build a non-blaming environment
  • Learn how to own your mistake completely and take appropriate action to resolve it

Lesson #2: Create an accepting, fair, and open work environment

  • Take responsibility for company policy
  • Ask employees about their needs and goals
  • Prevent unintended betrayal
  • Treat people fairly

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Build an environment that makes work and the workplace enjoyable and satisfying.

This course has been pre-approved for 3.0 hours of SHRM and HRCI recertification for HR professionals.
Lesson #1: Make work more challenging and fulfilling

  • Observe when team members seem disengaged in work activities
  • Periodically ask team members if they are adequately challenged
  • Provide as much choice as possible in how work is performed

Lesson #2: Make the workplace more enjoyable and satisfying

  • Create an environment where team members want to come to work
  • Allow team members to finish their work
  • Create achievable short-term goals
  • Encourage fun in the workplace where appropriate

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Practice two-way communication with team members by sharing and asking for information to improve employee engagement.

This course has been pre-approved for 3.0 hours of SHRM and HRCI recertification for HR professionals.
Lesson #1: Encourage the sharing of information

  • Learn strategies to become approachable
  • Gain tips for effective listening
  • Ensure a two-way communication style
  • Proactively share information with your team
  • Discover why and how to communicate the criticality of employee engagement and retention

Lesson #2: Demonstrate the value of team member input and accomplishments

  • Solicit and value feedback from team members regarding his/her engagement practices
  • Solicit and value feedback about employee retention practices
  • Gain tips for communicating and celebrating wins
  • Learn strategies for recognizing and acknowledging tenure milestones

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Talent Developer and Coach

SHRM and HRCI Recertification Credit Hours Awarded: 3.0 General

Uncover team members’ learning styles to effectively help them grow in their role resulting in a greater commitment to the organization.

Engaging and Retaining Generation Y

SHRM and HRCI Recertification Credit Hours Awarded: 2.0 General

Educate leaders on how Generation Y traits impact job-related experiences, expectations and work styles.

Flexibility Expert

SHRM and HRCI Recertification Credit Hours Awarded: 3.0 General

Recognize and take into account the needs and views of each team member.

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Uncover team members’ learning styles to effectively help them grow in their role resulting in a greater commitment to the organization.

This course has been pre-approved for 3.0 hours of SHRM and HRCI recertification for HR professionals.
Lesson #1: Partner with team members to determine and achieve career development goals

  • Ask about growth needs and/or career aspirations
  • Create effective development plans to drive results
  • Utilize goals for coaching performance
  • Provide frequent and meaningful feedback

Lesson #2: Provide opportunities for career growth and development compatible with team member’s desires

  • Encourage team members to stretch in terms of development
  • Provide training and support learning experiences
  • Support keeping up with technological developments

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Educate leaders on how Generation Y traits impact job-related experiences, expectations and work styles.

This course has been pre-approved for 2.0 hours of SHRM and HRCI recertification for HR professionals.

Lesson #1: Be flexible with your leadership approach

  • Identify key traits to break down barriers and help communicate effectively across generations
  • Adjust to new ways of working and communicating to bring out their best

Lesson #2: Coaching and developing

  • Learn how generational traits impact job-related experiences and work styles
  • Adapt to new ways of coaching and developing others to drive engagement and productivity

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Recognize and take into account the needs and views of each team member.

This course has been pre-approved for 3.0 hours of SHRM and HRCI recertification for HR professionals.

Lesson #1: Respond to work and job needs of your team

  • Rotate job activities to stimulate interest
  • Encourage different views among team members
  • Recognize stress and overwork; initiate actions to reduce team’s stress
  • Modify physical work environment, work sequence to stimulate the team

Lesson #2: Recognize and respond proactively to team members’ circumstances

  • Respond to special requests in a timely manner
  • Become cognizant of work-life balance concerns of team and manage requests accordingly

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Esteem Builder

SHRM and HRCI Recertification Credit Hours Awarded: 3.0 General

Give team members responsibility and freedom to act professionally in order to drive productivity and be a part of a winning team.

Talent Finder

SHRM and HRCI Recertification Credit Hours Awarded: 3.0 General

Be an effective resource when selecting and recruiting high performing candidates.

High Performance Builder

SHRM and HRCI Recertification Credit Hours Awarded: 3.0 General

Create conditions that encourage and reinforce high levels of team member performance.

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Give team members responsibility and freedom to act professionally in order to drive productivity and be a part of a winning team.

This course has been pre-approved for 3.0 hours of SHRM and HRCI recertification for HR professionals.

Lesson #1: Encourage and reinforce team member responsibility and initiative

  • Encourage employee engagement and retention-oriented behaviors
  • Create an environment that motivates decision-making
  • Learn how to not micro-manage high performers
  • Allow team members to be responsible for their work

Lesson #2: Value and make visible team member inputs and accomplishments

  • Give credit for great work
  • Share ownership and visibility with team members
  • Identify team member skills, abilities, and hot buttons to motivate and reinforce them

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Be an effective resource when selecting and recruiting high performing candidates.

This course has been pre-approved for 3.0 hours of SHRM and HRCI recertification for HR professionals.

Lesson #1: Find and select the right talent to drive organizational success

  • Become a subject matter expert on job requirements to seek out talent
  • Find out sourcing and selection tools
  • Avoid quick fixes

Lesson #2: Apply sourcing and selection practices

  • Gauge the candidate’s job stability ( i.e., propensity to leave, job performance, cultural fit)
  • Discover the importance of providing a realistic job preview
  • Learn how to engage team members in a job referral process

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Create conditions that encourage and reinforce high levels of team member performance.

This course has been pre-approved for 3.0 hours of SHRM and HRCI recertification for HR professionals.

Lesson #1: Value high performance

  • Gain tips for communicating the benefits of high performance
  • Recognize and reward high performers
  • Find out how to make team members feel valued and engaged in order to drive results

Lesson #2: Achieve high performance

  • Establish performance expectations by creating SMART goals
  • Link team wins to organizational results
  • Reinforce top performers by creating conditions for special achievements
  • Set a good example for others by being a respect-giver even when resolving a difficult situation

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Retention Monitor

SHRM and HRCI Recertification Credit Hours Awarded: 3.0 General

Watch for signs that team members might be thinking of leaving and take the correct actions to keep talented employees.

Retention Expert

SHRM and HRCI Recertification Credit Hours Awarded: 3.0 General

Believe in the importance of employee retention and have the knowledge and expertise necessary to retain high performing team members.

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Watch for signs that team members might be thinking of leaving and take the correct actions to keep talented employees.

This course has been pre-approved for 3.0 hours of SHRM and HRCI recertification for HR professionals.

Lesson #1: Be aware of employee retention statistics and related costs to the team

  • Monitor changes in team members’ work patterns as indicators of propensity to leave
  • Monitor retention practices of other local employers
  • Communicate team retention issues to superiors

Lesson #2: Take action to increase employee retention

  • Anticipate employee turnover issues and take action to improve retention
  • Make your employee retention expectation clear; encourage your team members to discuss concerns
  • Identify top performers and develop a plan to keep them engaged

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Believe in the importance of employee retention and have the knowledge and expertise necessary to retain high performing team members.

This course has been pre-approved for 3.0 hours of SHRM and HRCI recertification for HR professionals.

Lesson #1: Discover the value of employee engagement and retention and the impact of not addressing it

  • Understand the causes, costs, and consequences of employee turnover
  • Learn about employee turnover effects on the customer experience and the perception of your organization

Lesson #2: Build behaviors that influence employee engagement and retention

  • Link individual contributions to the organization’s success
  • Create with each team member a sense of belonging to a larger entity
  • Initiate non-work conversations with team members
  • Act right instead of quick to engage and inspire team members

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Check out our lineup of upcoming webinars and HRCI Recertification credit info!