TalentKeepers Cost Calculator

Congratulations! You’re taking the first step to understanding the costs of employee turnover in your organization. Use our cost calculator to estimate the direct and indirect costs of losing an employee for as many roles in your organization as you’d like. There is no limit on the number of times you use the tool and when you are finished you can print the results to share with your senior leadership team. Once you have internal agreement on the costs you can begin building a business plan to increase employee engagement which will ultimately reduce turnover. Let us know if you have any questions or if we can help!

Direct Costs

Indirect Costs

Think of the indirect costs of employee turnover as the costs of lost productivity, lost sales, lost customers, lower morale or all of the above. While these costs are usually harder to measure than direct costs, they are also usually higher. In fact, the indirect costs of turnover are sometimes many times higher than the more easily measured direct costs.

Here are examples of creative ways organizations have discovered the high impact of these indirect costs of employee turnover:

• Teleservices: A leading organization found the indirect costs of contact center turnover were more than 3 times greater than the direct turnover costs
• Fast food: A leading chain found that their high employee retention stores sold twice as many products and were 55% more profitable than their low employee retention stores
• Healthcare: High-turnover healthcare centers charge their patients 36% more than low-turnover healthcare centers
• Retail: Clothing stores must sell an additional 3,000 pairs of khaki pants to offset the cost of losing one salesperson
• Hospitality: A leading global hotel organization found that a 10% reduction in turnover leads to a $50-100 million increase in revenue
• Brokerage: Losing a high-performing broker to a competitor can result in losses of at least $3 million in commissions

As the above examples illustrate, the indirect cost of losing a good performer can be very, very expensive!