Helping You Ignite Engagement and Retain Top Performers
Founded in 2000, we essentially created the employee engagement and retention solutions market. We have helped share today’s knowledge and understanding of why workers choose to stay, what drives them away, and what can energize people to work hard and perform better through original research and pioneering products.
Named One of the Top 10 Employee Engagement Solutions Providers in 2018
We are honored to be among the top 10 providers announced by HR Tech Outlook magazine. CEO Christopher Mulligan reacted to the news, "This is a great honor. I co-founded TalentKeepers in 2000, and for 18 years, we've focused on nothing else but helping organizations engage and retain employees with turnkey solutions."
Increasing employee engagement is fast becoming one of the critical elements of a successful organization. Data shows highly engaged workforces can drive higher performance in key metrics like quality, safety, customer service, and profitability. Worldwide, only 13 percent of employees consider themselves to be fully engaged, according to HR Tech Outlook.
The magazine dedicates its May issue to helping organizations understand and evaluate their options when hiring an employee engagement solutions provider.
HR professionals must equip and empower business leaders with the right tools to achieve success with an employee engagement and retention program. This challenge has driven the rise in solution providers that offer organizations data gathering, analysis, and interpretation expertise. We provide solutions for organizations to use throughout the lifecycle of each employee, from date of hire through to post-employment. Click here to learn more now.
Award Winning Solutions
We twice have won HR Executive Magazine’s prestigious Top Product of the Year award for our engagement and retention solutions. Our products also won the International Customer Management Institute’s (ICMI) Best in Show award at its annual conference.
Respected Industry Research
For over a decade, we’ve conducted ongoing engagement research. Our most extensive study, Workplace America, has focused on employee engagement and retention trends since 2004 as the longest, continuously run study of its kind. Each year in this annual research, we uncover new tactics and emerging strategies that we continue to share and incorporate into our solutions to engage better and retain employees.
In 2017 we launched the first annual Workplace America Leadership Research study. This research reveals the importance of measuring how well leaders are engaging their teams, training them to improve their skills, and last but most importantly, holding them accountable for team engagement. We’ve been gathering workplace data since 2000, creating a basis for a wide range of critical indices that are essential metrics to guiding your strategies, practices, and return on investment. It takes a strategic, process-oriented approach if you truly aim to impact engagement (and the resulting business outcomes). For us, we characterize this approach by three simple words: Commit. Engage. Excel.Learn More About Our Research
Our acclaimed book was published in a second edition by John Wiley & Sons in April 2019. In the book Talent Keepers: How Top Leaders Engage and Retain Their Best Performers, author Christopher Mulligan offers readers strategies to inspire people to commit to their employer, role, and leader. Talent Keepers puts a new spin on a systematic approach to employee engagement and retention with precise tactics that have achieved proven results. It includes powerful methods of engaging employees beginning the moment of employment.
Talent Keepers received rave endorsements and reviews from respected entrepreneurs. Lee Cockerell, a former executive vice president of Walt Disney World® Resort and best-selling author, said, “Follow Talent Keepers’ advice, and you will move from good to great, and great to greater.”
The book was selected as a 2019 Best Business Boost by Soundview. Every year (since 1979), the editors at Soundview review thousands of business books, looking for the handful that can positively impact the professional development of business professionals. In 2019 Talent Keepers was one of 30 books they selected for their best of business list.
The second edition is available now on Barnes & Noble, Amazon, and Wiley & Sons.
For TalentKeepers, It Always Comes Down to Results…
A leading healthcare provider increased patient care and patient satisfaction by 32% through a focus on employee engagement
A major North American telecommunications company reduced call center job abandonment by 53%
A leading North American retailer increased sales and service performance by 20% through employee engagement and leader development
In Our Clients' Words...
Shani Lenard, MS, MA
Director, Talent Development, Envision Physician Services
TalentKeepers’ employee engagement methodology and their knowledge of talent development, organizational change, business outcomes, and of the Healthcare industry have been cornerstones for starting to realize our goal of being a great place to work. We have leaned on their expertise in survey design, deployment and analysis for several years. Based on our partnership, we have seen our leaders embrace employee feedback and keep engagement as a priority throughout the year.
AVP, Employee Services, SAFE Credit Union
Customer-focused, responsive, knowledgeable, forward-thinking, and solution-oriented are just a few adjectives I use to describe TalentKeepers. We have partnered with TalentKeepers for over 10 years for the administration of our employee-engagement surveys. They go above and beyond to ensure an excellent customer service. The administration of the employee surveys is consistently smooth and they are always willing to modify or customize survey statements for us if needed. Their analysis of data and reporting is top-notch. Executive leaders receive detailed analytics and information on survey results, trends, and benchmark comparisons. Reports also include the analysis of survey key metrics that correlate with the operations performance metrics – all in an effort to drive action plans and goal setting. Many of our leaders have reported that TalentKeepers analytics and the ease of reading and interpreting their reports are the best they’ve seen. They are committed to helping companies improve employee engagement and they do so in a very authentic and supportive way. I encourage any company who has the key initiative of enhancing employee engagement to contact TalentKeepers. You’ll be very pleased with the results that they will help you accomplish.
Director of Talent Management , Moraine Park Technical College
TalentKeepers is truly a partner in our engagement and retention strategic initiatives. They engage in strategic discussions, problem-solving and celebration of success. They listen to your needs and provide solutions when appropriate. They have outstanding customer service and follow-through. I am glad our College choose to work with TalentKeepers 2 years ago and I look forward to a continued partnership.
Chief Talent Officer, WESTconsin Credit Union
We have partnered with TalentKeepers for our employee engagement survey every six months and additional leadership development programs for all of our leaders in the organization. TalentKeepers is a true partner with your business. Much, much more than just a survey provider. Their expertise and guidance have been invaluable with the interpreting and steps after each survey. They are highly organized and are with you each step of the process - excellent project managers. And they are a wealth of knowledge not only in the survey product but, more importantly, in the soft skills side for supervisors in how to acknowledge the feedback from employees and work on action plans, always available for any questions or additional consultation. Our employees have been very excited about the overall program. They provide many tools to support the process for the supervisors and managers. Their training programs are excellent - our supervisors and managers have found them extremely valuable. Lastly, their service is very personalized. You will not feel like a small fish in a big pond, as is sometimes the case with other companies. I would not hesitate to recommend partnering with TalentKeepers!
Getting open and honest feedback on your leadership behaviors is a critical step to personal and professional growth. This is the reason that Nutrien has a long-standing relationship with TalentKeepers. The TalentKeepers team has made this process very easy for us. They are extremely flexible in approaching this process across all of the different locations we operate. I would recommend their services to anyone looking to enhance their leadership competencies in their business.
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