Learn from the Experts at TalentKeepers!

Check Out Our Webinar Schedule!

We offer Live and On Demand webinars for your convenience.

In our webinars we are committed to providing on-going knowledge and information on talent management trends, issues and solutions to everyone seeking ways to improve employee, leader and organizational performance. Now we are offering our most popular topics in on demand webinars.  Information you need, on your schedule.

Our webinar series is widely attended by professionals in every major industry around the world.

We’d love you to join us for one of our upcoming webinars!

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Selected webinars are certified by HRCI for re-certification credits.   We hope to see you soon in one of our events!

Upcoming Live Webinars

Expand any of the schedules below for additional details.  New webinars are added frequently, so check back often!  Many of our webinars have been approved by HRCI or SHRM for recertification credits.

July 25, 2018 1-2 PM ET | Creating Engagement Metrics that Matter

Creating Engagement Metrics that Matter

Learn the Vital Role Data Plays in Driving Employee Engagement
The use of employee engagement surveys is at an all-time high with 72% of organizations using them. But simply distributing an employee survey won’t power your overall engagement strategy. Organizational knowledge is the key to expanding and sustaining an engagement strategy. Learn what data is critical to securing leadership commitment, identifying actionable opportunities, and ensuring accountability for results in your engagement initiatives.Successful employee engagement strategies, the ones that show measurable improvement in individual, team and organization performance, are fueled by relevant, actionable information and metrics. TalentKeepers has conducted millions of employee surveys over the past decade and annually researches over 1000 organizations to determine employee engagement trends and best practices. Join us for this Webinar and discover survey strategies that drive high participation, positive perceptions and actionable results
In this Webinar, you will learn what leadership, organizational, job and co-worker information is essential to understand and measure. Plus, you’ll learn how the Employee Net Promoter Score (ENPS) provides insight on your organization and how this measure can help you prioritize tactics in your engagement efforts.

Sign Up and learn:
– The 7 key metrics most effective in measuring employee engagement
– Why specific knowledge areas are so powerful in guiding your engagement effort
– How robust reporting capability is critical to a program’s success
– The tools which make or break a successful program
We accept credit or debit card payments for the registration fee.
All attendees will receive 1.0 general recertification credit for SHRM or HRCI.
Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience.

Register Now

 

August 8, 2018 1-2 PM ET | Engagement Efforts - One Size Does Not Fit All

Engagement Efforts – One Size Does Not Fit All

Employee surveys are a popular way to gain insight into how your employees view a wide range of topics, from benefits and schedules to career opportunity and the coaching skill of their leader. Today, 72% of organizations are choosing to conduct some type of employee survey. But not every organization is the same and has the same needs. Attend and learn your options on what type of surveys are available. We’ll cover best practices and proven strategies for conducting the right type of survey, at the right time, and in the most effective manner possible.
TalentKeepers has conducted millions of employee surveys over the past decade and annually researches over 1000 organizations to determine employee engagement trends and best practices. Join us for this Webinar and discover survey strategies that drive high participation, positive perceptions and actionable results.

Learn the Do’s and Don’ts for Getting it Right:
– The benefits of conducting a survey
– Who you should you survey; whether all employees or just Target groups. Audience pros and cons.
– The best time to conduct a survey. Learn how timing matters.
– Methods of reporting results and to whom. A map to who should see which results and why.
– The components of a successful survey process. Including best practices for who has access to the survey, invitations, email reminders, reports, action planning, accountability, and other mechanics.
– How to measure success.
– A checklist to evaluate whether you should outsource the process or do it internally.
– And much more.

Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

Register Now!
August 22, 2018 1-2 PM ET | Hot Trends for Employee Engagement

Hot Trends for Employee Engagement in 2018

Learn the top strategies organizations use to increase employee engagement and retention. And the tactics Best-in-Class organizations successfully use to retain employees especially High Performers. We have the latest on which efforts really pay-off and how they affect key performance metrics such as quality, customer satisfaction, safety and profitability. Register now to learn successful practices from over 650 companies on how to engage and retain valued employees. The study represents industries across the US and every major industry.

All attendees will receive a complimentary copy of the full Workplace America 2018 Report valued at $99

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.
We accept credit or debit card payments for the registration fee.
Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

 

Register Now
September 12, 2018 1-2 PM ET | Stay Interviews to Increase Employee Engagement

Stay Interviews to Increase Employee Engagement

What do 100% of Best-in-Class organizations do to boost employee engagement and retention? Stay Interviews! Yet sadly, only 44% of all organizations train leaders to have stay interviews with their employees.* Research and practice has proven Stay Interviews must be performed by each leader with their individual direct-reports. HR leaders cannot and should not conduct stay interviews (except with their own direct-reports of course.).

It’s time for your organization to become Best-in-Class and train your leaders to conduct Stay Interviews.
In this webinar you will learn a straightforward approach to train your leaders to build confidence and skill with employee conversations that boost commitment, engagement and retention.

Included in this webinar:
• What causes 73% of new hires to leave within the first year and how Stay Interviews can address the issue.
• Four key elements of a stay conversation
• Types of career preferences and how they differ by employee
• The single factor that drives 28% of unwanted turnover and the way Stay Interviews can make a dramatic impact in decreasing that turnover
• Guidelines for leader conversations
• How recognition can engage or deflate an employee
• Leader coaching tips and tactics

*Data from 2018 Workplace AmericaTM research

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.
We accept credit or debit card payments for the registration fee.
Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

Register now
September 26, 2018 1-2 PM ET | Solving the Contact Center Attrition Problem

Solving the Contact Center Attrition Problem 

A positive economy with low unemployment rates is driving attrition rates up especially early tenure turnover.
We’ve worked with many call center clients who had been through that bruising cycle of trying a variety of initiatives to lower attrition but had never been able to achieve their retention goals. Quarter after quarter, year after year, missing goal after goal. You can forgive them for being discouraged. And congratulate them for not giving up!

In this webinar, we’ll share case studies from our clients who successfully implemented changes to reduce attrition, increase retention and positively impact operations metrics of quality, NPS, and more.

You’ll learn:
• Essential strategies to cut early tenure turnover
• How to calculate the cost of agent turnover with our exclusive complimentary tool
• New metrics that will guide your tactics and measure results
• How to better leverage your front–line leaders
• Ways to improve team KPIs and performance
• New ways to actively engage recruiters and trainers in the retention process
• And much more

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.
We accept credit or debit card payments for the registration fee.
Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

Register Now

 

October 10, 2018 1-2 PM ET | Why Good People Leave and How to get Them to Stay

Why Good People Leave and How to Get them to Stay

If retention rates are a continuing challenge, then this webinar is for you. Retaining talent is once again front and center and the stakes are higher than ever. The cost of turnover is painfully high, by some estimates ½ to 1 times an employee’s annual salary. Our research shows when you’re successful at improving employee retention (particularly with important employee groups like high performers, mission-critical job roles, and Millennials); it acts like a rising tide that lifts many key business metrics; customer service, quality, safety, profitability.
With wage growth stubbornly stagnant we believe the best way to retain employees can be creating a culture of engagement. And we have strategies for you to follow which includes metrics to measure your success.

Sign up and learn:
• How improving employee engagement results in higher retention
• How to use Exit Interview data to drive engagement
• What’s going on when an employee becomes disengaged
• An Engagement Model which shows how to better engage your employees
• Important factors that influence Engagement and Retention
• What you should do during their first 90 days to optimize employee retention
• Ways to better leverage your front-line leaders in your engagement effort

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.
We accept credit or debit card payments for the registration fee.
Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

 

Register Now
October 24, 2018 1-2 PM ET | Onboarding to Create a Culture of Engagement

Onboarding to Create a Culture of Engagement

You get one chance to do onboarding right, so go all-out to make it a meaningful experience for your employees. What happens during an employee’s first 30/60/90 days critically affects employee engagement and impacts how long they stay. That’s why a great onboarding program is critical.

You’ve spent all that time and money getting the very best candidates in those very hard-to-fill positions. You sure don’t want to lose them in the first 30, 60, 90 days.

In this Webinar you will learn:
• Tactics to reduce the risk of early turnover
• Great tactics to speed up the time-to-productivity curve
• Essential elements that create lasting commitment in your new hires
• How to accelerate relationship building between leaders and their new employees
• Ways to actively engage recruiters and trainers in the onboarding process
• And much more

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.
We accept credit or debit card payments for the registration fee.
Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

Register Now
November 14, 2018 1-2 PM ET | The 2018 Workplace America Leadership Survey Results

The 2018 Workplace America Leadership Survey Results

TalentKeepers presents the results of our 2nd Annual Workplace America Leadership survey of engagement and retention trends. Register now to learn the very latest practices from hundreds of organizations on how to best leverage leaders to engage and retain valued employees. The study represents industries across the US and every major industry.
For 14 years we’ve produced the longest continuously running survey of employee engagement and retention trends called Workplace America*. Through this research and 18 years of experience with our clients, we’ve learned the critical role leaders at all levels play in increasing engagement and retention. Now we’ve taken a closer look at how organizations are using leaders in their organizations for engagement efforts and we want to share the results with you.
Sign up today and learn:
• How employee engagement can act as a “rising tide” to lift all other key metrics including customer service, revenue, safety, quality and more.
• How leaders drive engagement in each employee.
• The best tactics to address leadership issues and their impact on retention
• The best method to measure how well each leader in your organization engages their employees.
• And Plenty More
All attendees will receive a copy of the 2018 Workplace America Leadership Survey final report

If you cannot attend this webinar live you may still register today. All paid registrants who do not attend the live webinar will receive a link to the recorded webinar which may be viewed at your convenience within 30 days.

Earn 1.0 HRCI or SHRM recertification credit for attending.

Register Now
December 12, 2018 1-2 PM ET | Workplace America Employee Engagement Research Results COMPLIMENTARY

Workplace America Employee Engagement Research Results

This is a complimentary webinar
TalentKeepers presents the results of our 14th annual national engagement and retention trends. Register now to learn the very latest practices from over 660 companies on how to engage and retain valued employees. The study represents industries across the US and every major industry.

Sign up and Learn:
*The most important skill leaders need to engage their team members.
*Four key strategies that you can use to strengthen your employee engagement results
*What specific programs and initiatives Best in Class organizations are successfully deploying
*What it will take for to overcome career and job issues.

All attendees will receive a copy of the Workplace America final report.

Earn 1.0 HRCI or SHRM recertification credit for attending.

Please email any questions to webinars@talentkeepers.com.

Register for this complimentary webinar now

On Demand Webinars

We’re making our most popular webinars available on-demand.  Register today.  You’ll have 30 days to view the recording at your convenience.  Expand any of the webinar titles below for additional details.  New webinars are added frequently, so check back often!  Many of our webinars have been approved by HRCI or SHRM for recertification credits.

On Demand | Stay Interviews to Increase Employee Engagement

Stay Interviews to Increase Employee Engagement

56% of organizations are NOT using one of the most effective engagement tools of all time – Stay Interviews. It’s time for you to consider what 91% of Best-in-Class organizations are already doing to increase employee engagement and retention.*

Many leaders, particularly newer ones, are reluctant to open the door to a conversation about retention, growth, career opportunity and employee aspirations. They fear questions they cannot answer and raising expectations they cannot meet.

In this webinar learn a straightforward yet powerful approach to help your leaders build confidence and skill with employee conversations that boost commitment, engagement and retention.

Sign up Today and Learn:
*Four key elements of a stay conversation
*Types of career preferences and how they differ by employee
*How to amplify leaders’ understanding of team diversity
*Guidelines for leader conversations
*How recognition can engage or deflate an employee
*Leader coaching tips and tactics
*The skills of a talent developer and coach

Attendees will earn 1.0 HRCIGeneral recertification credit or 1 SHRM PDC

We accept credit or debit card payments for the registration fee.

On demand webinars are available to view twice for 30 days from your date of purchase.  Your recording access with expire after you have accessed the recording twice or after 30 days of purchase date, whichever occurs first.

To view your on demand webinar simply log-in to your TalentKeepers account anytime 24/7.

Please note that you are the registered attendee for this webinar. We are a preferred provider of recertification credits for both HRCI and SHRM.  As part of our provider terms, both organizations require us to make our registration lists available to them.  Non-registrants who access this recording will not be eligible to submit for recertification credits with either organization.

Please email any questions to webinars@talentkeepers.com

Access Now
On Demand | Workplace America Study Results

Workplace America Employee Engagement Research Results

TalentKeepers presents the results of our 13th annual national engagement and retention trends. Register now to learn the very latest practices from over 800 companies on how to engage and retain valued employees. The study represents industries across the US and every major industry.

Sign up and Learn:

  • The most important skill leaders need to engage their team members.
  • The next big thing in engagement.
  • The hot tactics companies are using to retain Gen Y employees.
  • What it will take for to overcome career and job issues.

All attendees will receive a copy of the Workplace America final report.

Earn 1.0 HRCI or SHRM recertification credit for attending.

Please email any questions to webinars@talentkeepers.com

Purchase Now
On Demand | Engaging Millennials to Positively Impact Culture

Engaging Millennials to Positively Impact Culture

Millennials are now the largest generation in the workforce. At 95 million strong and still growing, they have a big influence on your organizational culture. It’s time to learn how to engage them or you will not be able to retain them.

Learn to make Millennials more productive and accountable while also making them more fulfilled. Tech savvy, energetic, socially conscious and hard-working Millennials have a strong desire to grow and get on with their careers. Job issues and career frustrations, in fact, are the top reasons people today are quitting.

80% of organizations say their leaders are challenged by managing employee of different generations. Yet, only 40% of companies provide leaders with training on how to manage millennial employees effectively.*

Your organization needs to effectively connect your Millennials. Train your leaders to engage, retain, and help Millennials excel.

Sign up and Learn:
*What motivates Millennials
*More about Millennial’s workplace expectations
*What Millennial employees look for in a leader
*Tactics and practices to effectively engage and retain Millennials
*And much more

All attendees will receive 1.0 HRCI general recertification credit or 1 SHRM PDC.

We accept credit or debit card payments for the registration fee.

Please email any questions to webinars@talentkeepers.com

On demand webinars are available to view twice for 30 days from your date of purchase.  Your recording access with expire after you have accessed the recording twice or after 30 days of purchase date, whichever occurs first.

To view your on demand webinar simply log-in to your TalentKeepers account anytime 24/7.

Please note that you are the registered attendee for this webinar. We are a preferred provider of recertification credits for both HRCI and SHRM.  As part of our provider terms, both organizations require us to make our registration lists available to them.  Non-registrants who access this recording will not be eligible to submit for recertification credits with either organization.

Access Now
On Demand| Proven Retention Strategies for Contact Center Agents

Proven Retention Strategies for Contact Center Agents

Agent retention is critical to your business. Losing strong reps is a drag on your performance. You have dedicated time, money and energy but have not seen the results you need. It’s time to stop the bleeding.

You will earn 1.0 HRCI or SHRM recertification credit for attending this webinar.

In this Call Center Retention webinar you will learn:

Essential strategies to cut early tenure turnover
How to calculate the cost of agent turnover with our exclusive complimentary tool
No call / No show tactics that reduce this vexing problem
New metrics that will guide your tactics and measure results
How to better leverage your front–line leaders
Ways to improve team KPIs and performance
Several case studies from organizations like yours
New ways to actively engage recruiters and trainers in the retention process
And much more

All attendees will receive 1.0 HRCI general recertification credit or 1 SHRM PDC.

We accept credit or debit card payments for the registration fee.

On demand webinars are available to view twice for 30 days from your date of purchase.  Your recording access with expire after you have accessed the recording twice or after 30 days of purchase date, whichever occurs first.

To view your on demand webinar simply log-in to your TalentKeepers account anytime 24/7.

Please note that you are the registered attendee for this webinar. We are a preferred provider of recertification credits for both HRCI and SHRM.  As part of our provider terms, both organizations require us to make our registration lists available to them.  Non-registrants who access this recording will not be eligible to submit for recertification credits with either organization.

Please email any questions to webinars@talentkeepers.com

Access Now
On Demand | Onboarding that Inspires Commitment

Onboarding that Inspires Commitment

Don’t lose those great new hires with uninspired onboarding.

You’ve spent all that time and money getting the very best candidates in those very hard-to-fill positions. You sure don’t want to lose them in the first 30, 60, 90 days.

Yet nearly 65% of you said in our Workplace America survey that your turnover is highest in the first year of employment. That’s a staggering number. Of those employees that stick around, HALF will be gone by Year 3. These numbers are from our 2016 study, the longest running study of employee engagement and retention trends in the U.S.

Retain more of your best talent with a strong Onboarding program. You get one chance to do onboarding right, so go all out to make it a meaningful experience for your employees.

In this Onboarding Webinar you will:
*Discover the essential elements that create lasting commitment in your new hires
*Learn how to accelerate relationship building between leaders and their new team employee
*Speed up the time-to-productivity curve
*Learn tactics to reduce the risk of early turnover
*Discover new ways to actively engage recruiters and trainers in the onboarding process and much more

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.

We accept credit or debit card payments for the registration fee.

On demand webinars are available to view twice for 30 days from your date of purchase.  Your recording access with expire after you have accessed the recording twice or after 30 days of purchase date, whichever occurs first.

To view your on demand webinar simply log-in to your TalentKeepers account anytime 24/7.

Please note that you are the registered attendee for this webinar. We are a preferred provider of recertification credits for both HRCI and SHRM.  As part of our provider terms, both organizations require us to make our registration lists available to them.  Non-registrants who access this recording will not be eligible to submit for recertification credits with either organization.

Please email any questions to webinars@talentkeepers.com

Access Now
On Demand | Top 5 Engagement Strategies for 2017

Top 5 Engagement Strategies for 2017

It’s time to admit those pizza parties and jeans days cannot increase employee engagement on their own. But once you get beyond recognition and rewards, what’s the next lever you can pull to increase engagement and keep employees longer?

A high level of employee engagement is the surest way to bring positive energy to the workplace. It energizes everyone in your organization. It leads to commitment and loyalty. It allows organizations to retain more high-level talent. It helps develop lesser performers into workers that can make a more positive and lasting impact. It improves a staff’s effectiveness from top to bottom and can (and will) improve key business metrics such as performance, quality, customer service and safety.

In this webinar we’ll talk about the 5 top engagement strategies we’ve identified in our research. We’ll share case study data from clients who have used these strategies with success and increased engagement and ultimately retained more employees.

Sign up and Learn:
• What drives engagement and how is it different than employee satisfaction
• The easiest and quickest way to increase engagement (Hint: it’s not those Friday pizza parties you’ve been throwing.)
• How communication plays an important role in engagement and what you should do about it
• What strategy will have the greatest impact on engagement

Attendees will earn 1.0 HRCI General recertification credit or 1 SHRM PDC

We accept credit or debit card payments for the registration fee.

On demand webinars are available to view twice for 30 days from your date of purchase.  Your recording access with expire after you have accessed the recording twice or after 30 days of purchase date, whichever occurs first.

To view your on demand webinar simply log-in to your TalentKeepers account anytime 24/7.

Please note that you are the registered attendee for this webinar. We are a preferred provider of recertification credits for both HRCI and SHRM.  As part of our provider terms, both organizations require us to make our registration lists available to them.  Non-registrants who access this recording will not be eligible to submit for recertification credits with either organization.

Please email any questions to webinars@talentkeepers.com

Access Now

*The use of the HRCI seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for re-certification credit.