Learn from the Experts at TalentKeepers!

Check Out Our Webinar Schedule!

We offer Live and On Demand webinars for your convenience.

In our webinars we are committed to providing on-going knowledge and information on talent management trends, issues and solutions to everyone seeking ways to improve employee, leader and organizational performance. Now we are offering our most popular topics in on demand webinars.  Information you need, on your schedule.

Our webinar series is widely attended by professionals in every major industry around the world.

We’d love you to join us for one of our upcoming webinars!

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Selected webinars are certified by HRCI for re-certification credits.   We hope to see you soon in one of our events!

Upcoming Live Webinars

Expand any of the schedules below for additional details.  New webinars are added frequently, so check back often!  Many of our webinars have been approved by HRCI or SHRM for recertification credits.

February 21, 2018 1-2 PM ET | The Emerging Workforce – Engaging Gen X, Y and Z at Work

The Emerging Workforce – Engaging Gen X, Y and Z at Work

Imagine a workplace of Gen X, Y and Z employees, with Baby boomers having long sailed into the sunset.  Very soon these three generations will converge on the workplace.  How will they shape organizations rather than the other way around?

Much has been written about Gen Y (Millennials) and now we’re beginning to learn about Generation Z—those just entering college and the workplace—and how they may influence organizational dynamics in the coming years. Organizations are considering how they can use Millennials and Gen Z’s strengths, develop their valuable skill sets and create engagement to retain them longer.

Sign-up for this webinar and learn:

  • What motivates Gen X, Y and Z employees
  • More about each generations workplace expectations
  • How the way you communicate to employees in each generation affects their engagement
  • What employees look for in a leader
  • How to build a culture of engagement for all generations
  • How each generations’ values are reflected in their approach to the workplace
  • Tactics and practices effective in engaging and retaining employees of differing generations
  • And much more

In our Workplace America 2017 survey 77% of respondents said their leaders are challenged by managing employees of different generations.  Learn what you can do to educate your leaders on Millennials and Gen Z’s preferences in order to drive stronger performance, quality and profitability.

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.

We accept credit or debit card payments for the registration fee.

Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

Register for this Webinar today!
March 7, 2018 1-2 PM ET | Why Good People Leave - and How to Get Them to Stay

Why Good People Leave – and How to Get Them to Stay

If retention rates are a continuing challenge, then this webinar is for you. Retaining talent is once again front and center and the stakes are higher than ever. The cost of turnover is painfully high, by some estimates ½ to 1 times an employee’s annual salary. Our research shows when you’re successful at improving employee retention (particularly with important employee groups like high performers, mission-critical job roles, and Millennials); it acts like a rising tide that lifts many key business metrics; customer service, quality, safety, profitability.

With wage growth stubbornly stagnant we believe the best way to retain employees can be creating a culture of engagement.  And we have strategies for you to follow which includes metrics to measure your success.

Sign up and learn:

  • How improving employee engagement results in higher retention
  • How to use Exit Interview data to drive engagement
  • What’s going on when an employee becomes disengaged
  • An Engagement Model which shows how to better engage your employees
  • Important factors that influence Engagement and Retention
  • What you should do during their first 90 days to optimize employee retention
  • Ways to better leverage your front-line leaders in your engagement effort

 

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.

We accept credit or debit card payments for the registration fee.

Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

Register for this Webinar today!
March 21, 2018 1-2 PM ET | Why DIY Engagement Surveys Don’t Work (FREE)

Why DIY Engagement Surveys Don’t Work (FREE)

There’s no shortage of online survey tools which are low-cost, no-cost ways to survey your employees.  These tools may be good at giving you a quick view into a simple topic such as, ”Please vote on these holiday party ideas,” but employee engagement is far from a simple topic.

Using surveys as part of a plan to create a culture of employee engagement requires thoughtful planning, flawless execution and most importantly, effective follow-up that drives results and change.

How can you be your employee survey will be successful?  This webinar will offer strategies to conducting the right type of survey, at the right time, and in the most effective manner possible.

This webinar is great for:

The Beginner – You’ve been discussing an employee survey for a while and are ready to implement in 2018.

The DIYer – You’ve used a DIY online survey tool before and are ready for the next step.

The Frustrated – You’ve used a survey vendor and did not see the results you hoped for.

TalentKeepers has conducted millions of employee surveys over the past decade and in 2018 will research nearly 1,000 organizations to determine employee engagement trends and best practices. Please join us to learn about our findings and discover survey strategies that drive high participation, positive perceptions and actionable results.

A few key issues we will be discussing are:

  • How to determine the true purpose of your survey to ensure you design the best survey process.
  • Who should you survey- everyone, every time? Who should see the results?
  • The best time to survey employees and the most effective frequency.
  • How to distribute survey results to the right people.
  • When to conduct anonymous versus non-anonymous surveys.
  • Evaluation criteria for determining whether to manage a project in-hour or use an employee survey vendor.

And much more.

Register for this Webinar today!
April 4, 2018 1-2 PM ET | Workplace America 2018 - The 14th Annual Employee Engagement and Retention Trends Survey

Workplace America 2018 – The 14th Annual Employee
Engagement and Retention Trends Survey

TalentKeepers presents the results of our national engagement and retention trends research. Register now to learn the very latest practices from over 600 companies on how to engage and retain valued employees. The study represents industries across the US and every major industry.

Attend this webinar for free by taking the Workplace America 2018 survey.

Take the 8 minute survey and register to receive these valuable benefits:

  • Complimentary copy of the final Workplace America 2018 Report valued at 99 Dollars.
  • Complimentary registration for our Workplace America Survey Results Review Webinar  April 4, 2018- a 49 Dollar value. Earn HRCI and SHRM recertification credits for attending.
  • The opportunity to benchmark your survey responses to other organizations in your industry as well as Best-In-Class organizations.
  • Complimentary TalentKeepers Membership.

Take the survey now at this link.

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.

We accept credit or debit card payments for the registration fee.

Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

Register for this Webinar today!
April 18, 2018 1-2 PM ET | Lessons from 10 Years of Stay Interviews

Lessons from 10 Years of Stay Interviews

We’re approaching the 10 year anniversary of Stay Interviews, an employee engagement strategy used with great success worldwide.  However, this journey has not been without missteps along the way. TalentKeepers is a recognized leader in Stay Interviews winning Human Resource Executive Magazine’s Top Product of the Year honors in 2008 for its Stay Interview system, CLEAR Connections. In this webinar, we’ll discuss what we’ve learned and take a look at how Stay Interviews have evolved into a systemic approach proven to increasing employee engagement with trackable metrics.

We’ll decode stay interviews into a 4-step process that’s proven to boost commitment, engagement, retention and most importantly performance. You’ll learn how to create a new process at your organization or enhance your current stay interview process by incorporating industry best practices like providing a meeting guide for your leaders to follow, turning data into action and much more.

We’ll cover:

  • Four key elements of a stay conversation
  • Types of career preferences and how they differ by employee
  • How to amplify leaders’ understanding of team diversity
  • Guidelines for Career Growth conversations
  • How recognition can engage or deflate an employee
  • Leader coaching tips and tactics
  • The skills of a talent developer and coach

You will benefit from attending whether you’ve never used Stay Interviews before or you are looking for ways to improve your current Stay Interview process

Register for this Webinar today!
May 2, 2018 1-2 PM ET | 6 Step Plan to Increase Contact Center Agent Engagement

6 Step Plan to Increase Contact Center Agent Engagement

Engaged agents lead to positive performance metrics across the board: customer satisfaction, NPS, quality, profitability.  You’ve dedicated time and money to programs designed to create a positive culture to retain employees longer. If you haven’t seen the results you need, check out our proven 6-Step Plan. This webinar highlights the best tactics for call center agent retention.

Sign up for this one hour webinar and learn new strategies that are absolutely proven to deliver results.
You will learn:

  • How to size your attrition problem starting with calculating the cost of agent turnover with our exclusive complimentary tool
  • How to reengineer your onboarding process and make it one of your strongest retention tools
  • How to develop your leaders into your greatest asset in your goal to increase retention
  • How to develop relevant metrics, goals and accountability
  • Ways to improve team KPIs and performance
  • Essential strategies to cut early turnover
  • Hear several case studies of organizations like yours

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.

We accept credit or debit card payments for the registration fee.

Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

Register for this Webinar today!
May 16, 2018 1-2 PM ET | Your Leaders are Your Secret Sauce

Your Leaders are Your Secret Sauce

Your employee engagement and retention programs aren’t really moving the needle.  Maybe it’s time to add some secret sauce – by way of your leaders. Leaders are the lens through which an employee sees everything in your organization. You can leverage this resource you already have to change your culture into one focused on engagement and retention. Leaders focused on engagement create teams who will stay longer, feel more satisfied in their work, and deliver better performance.

Our data shows there is a direct correlation between high leader engagement and high performance from the teams they lead. We’ll share techniques to teach leaders to understand their role and tools for them to create teams who will stay longer, feel more satisfied, and deliver better performance.

In this session you will learn:

  • How leaders drive engagement in each employee.
  • How employee engagement can act as a “rising tide” to lift all other key metrics including customer service, revenue, safety, quality and more.
  • The 10 core principles that the index can instill in your leaders and the people they lead.
  • The impact of leaders on operations metrics like safety and customer service
  • How senior leaders can identify which of their managers needs more training or better strategies for engaging their staff
  • Methods for helping frontline leaders learn the specific leadership behaviors their teams value most
  • Case studies of successful leader engagement initiatives at small and large organizations

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.

We accept credit or debit card payments for the registration fee.

Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

Register for this Webinar today!
June 6, 2018 1-2 PM ET | How Onboarding is Your Best Engagement Tool

How Onboarding is Your Best Engagement Tool

Drive Engagement and Retention with Great Onboarding.

You get one chance to do onboarding right, so go all-out to make it a meaningful experience for your employees. What happens during an employee’s first 30/60/90 days critically affects employee engagement and impacts how long they stay. That’s why a great onboarding program is critical.

You’ve spent all that time and money getting the very best candidates in those very hard-to-fill positions. You sure don’t want to lose them in the first 30, 60, 90 days.

In this Webinar you will learn:

  • Tactics to reduce the risk of early turnover
  • Great tactics to speed up the time-to-productivity curve
  • Essential elements that create lasting commitment in your new hires
  • How to accelerate relationship building between leaders and their new employees
  • Ways to actively engage recruiters and trainers in the onboarding process
  • And much more

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.

We accept credit or debit card payments for the registration fee.

Our No Worries Assurance – We know schedules are busy. If you are unable to attend the live webinar we will send you a link to recording you may view at your convenience within 30 days.

Register for this Webinar today!
June 20, 2018 1-2 PM ET | Talent Keepers: How to Engage and Retain Great People Book (FREE)

Talent Keepers: How to Engage and Retain Great People Book (FREE)

Join us for this complimentary webinar highlighting the latest on Employee Engagement and Retention Strategies. We’ll review key components of our recently published book which focuses on how great leaders and a thriving workplace culture drive engagement.

In this webinar author Chris Mulligan will talk about his book “Talent Keepers: How to Engage and Retain Great People” which shows business and HR leaders how to get more employees engaged, raise performance and improve retention.

“Talent Keepers” puts a new spin on a systematic approach to employee engagement and retention by providing precise tactics that have achieved proven results. It includes powerful methods of engaging employees beginning the moment they are hired.

You will learn:

  • Crucial business reasons for prioritizing employee engagement in your organization
  • What engages people at work and how to use that information to increase engagement
  • The impact leaders have on engagement and retention
  • The role organizational culture plays
  • How to build an engagement program business case
  • Solutions you can use to increase engagement in your organization

Registration Is Complimentary for this Webinar

Author and national speaker Chris Mulligan explains the story behind the book. “We have the privilege of working with and learning from many of the world’s most successful organizations representing nearly every industry. Our hope is that through this book readers will learn new ways to strengthen their culture and raise the collective energy and performance of everyone with whom they work.”

Register for this Webinar today!

On Demand Webinars

We’re making our most popular webinars available on-demand.  Register today.  You’ll have 30 days to view the recording at your convenience.  Expand any of the webinar titles below for additional details.  New webinars are added frequently, so check back often!  Many of our webinars have been approved by HRCI or SHRM for recertification credits.

On Demand | Stay Interviews to Increase Employee Engagement

Stay Interviews to Increase Employee Engagement

56% of organizations are NOT using one of the most effective engagement tools of all time – Stay Interviews. It’s time for you to consider what 91% of Best-in-Class organizations are already doing to increase employee engagement and retention.*

Many leaders, particularly newer ones, are reluctant to open the door to a conversation about retention, growth, career opportunity and employee aspirations. They fear questions they cannot answer and raising expectations they cannot meet.

In this webinar learn a straightforward yet powerful approach to help your leaders build confidence and skill with employee conversations that boost commitment, engagement and retention.

Sign up Today and Learn:
*Four key elements of a stay conversation
*Types of career preferences and how they differ by employee
*How to amplify leaders’ understanding of team diversity
*Guidelines for leader conversations
*How recognition can engage or deflate an employee
*Leader coaching tips and tactics
*The skills of a talent developer and coach

Attendees will earn 1.0 HRCIGeneral recertification credit or 1 SHRM PDC

We accept credit or debit card payments for the registration fee.

On demand webinars are available to view twice for 30 days from your date of purchase.  Your recording access with expire after you have accessed the recording twice or after 30 days of purchase date, whichever occurs first.

To view your on demand webinar simply log-in to your TalentKeepers account anytime 24/7.

Please note that you are the registered attendee for this webinar. We are a preferred provider of recertification credits for both HRCI and SHRM.  As part of our provider terms, both organizations require us to make our registration lists available to them.  Non-registrants who access this recording will not be eligible to submit for recertification credits with either organization.

Please email any questions to webinars@talentkeepers.com

Access Now
On Demand | Workplace America Study Results

Workplace America Employee Engagement Research Results

TalentKeepers presents the results of our 13th annual national engagement and retention trends. Register now to learn the very latest practices from over 800 companies on how to engage and retain valued employees. The study represents industries across the US and every major industry.

Sign up and Learn:

  • The most important skill leaders need to engage their team members.
  • The next big thing in engagement.
  • The hot tactics companies are using to retain Gen Y employees.
  • What it will take for to overcome career and job issues.

All attendees will receive a copy of the Workplace America final report.

Earn 1.0 HRCI or SHRM recertification credit for attending.

Please email any questions to webinars@talentkeepers.com

Purchase Now
On Demand | Engaging Millennials to Positively Impact Culture

Engaging Millennials to Positively Impact Culture

Millennials are now the largest generation in the workforce. At 95 million strong and still growing, they have a big influence on your organizational culture. It’s time to learn how to engage them or you will not be able to retain them.

Learn to make Millennials more productive and accountable while also making them more fulfilled. Tech savvy, energetic, socially conscious and hard-working Millennials have a strong desire to grow and get on with their careers. Job issues and career frustrations, in fact, are the top reasons people today are quitting.

80% of organizations say their leaders are challenged by managing employee of different generations. Yet, only 40% of companies provide leaders with training on how to manage millennial employees effectively.*

Your organization needs to effectively connect your Millennials. Train your leaders to engage, retain, and help Millennials excel.

Sign up and Learn:
*What motivates Millennials
*More about Millennial’s workplace expectations
*What Millennial employees look for in a leader
*Tactics and practices to effectively engage and retain Millennials
*And much more

All attendees will receive 1.0 HRCI general recertification credit or 1 SHRM PDC.

We accept credit or debit card payments for the registration fee.

Please email any questions to webinars@talentkeepers.com

On demand webinars are available to view twice for 30 days from your date of purchase.  Your recording access with expire after you have accessed the recording twice or after 30 days of purchase date, whichever occurs first.

To view your on demand webinar simply log-in to your TalentKeepers account anytime 24/7.

Please note that you are the registered attendee for this webinar. We are a preferred provider of recertification credits for both HRCI and SHRM.  As part of our provider terms, both organizations require us to make our registration lists available to them.  Non-registrants who access this recording will not be eligible to submit for recertification credits with either organization.

Access Now
On Demand| Proven Retention Strategies for Contact Center Agents

Proven Retention Strategies for Contact Center Agents

Agent retention is critical to your business. Losing strong reps is a drag on your performance. You have dedicated time, money and energy but have not seen the results you need. It’s time to stop the bleeding.

You will earn 1.0 HRCI or SHRM recertification credit for attending this webinar.

In this Call Center Retention webinar you will learn:

Essential strategies to cut early tenure turnover
How to calculate the cost of agent turnover with our exclusive complimentary tool
No call / No show tactics that reduce this vexing problem
New metrics that will guide your tactics and measure results
How to better leverage your front–line leaders
Ways to improve team KPIs and performance
Several case studies from organizations like yours
New ways to actively engage recruiters and trainers in the retention process
And much more

All attendees will receive 1.0 HRCI general recertification credit or 1 SHRM PDC.

We accept credit or debit card payments for the registration fee.

On demand webinars are available to view twice for 30 days from your date of purchase.  Your recording access with expire after you have accessed the recording twice or after 30 days of purchase date, whichever occurs first.

To view your on demand webinar simply log-in to your TalentKeepers account anytime 24/7.

Please note that you are the registered attendee for this webinar. We are a preferred provider of recertification credits for both HRCI and SHRM.  As part of our provider terms, both organizations require us to make our registration lists available to them.  Non-registrants who access this recording will not be eligible to submit for recertification credits with either organization.

Please email any questions to webinars@talentkeepers.com

Access Now
On Demand | Onboarding that Inspires Commitment

Onboarding that Inspires Commitment

Don’t lose those great new hires with uninspired onboarding.

You’ve spent all that time and money getting the very best candidates in those very hard-to-fill positions. You sure don’t want to lose them in the first 30, 60, 90 days.

Yet nearly 65% of you said in our Workplace America survey that your turnover is highest in the first year of employment. That’s a staggering number. Of those employees that stick around, HALF will be gone by Year 3. These numbers are from our 2016 study, the longest running study of employee engagement and retention trends in the U.S.

Retain more of your best talent with a strong Onboarding program. You get one chance to do onboarding right, so go all out to make it a meaningful experience for your employees.

In this Onboarding Webinar you will:
*Discover the essential elements that create lasting commitment in your new hires
*Learn how to accelerate relationship building between leaders and their new team employee
*Speed up the time-to-productivity curve
*Learn tactics to reduce the risk of early turnover
*Discover new ways to actively engage recruiters and trainers in the onboarding process and much more

Attendees will earn 1.0 HRCI general recertification credit or 1.0 SHRM PDC.

We accept credit or debit card payments for the registration fee.

On demand webinars are available to view twice for 30 days from your date of purchase.  Your recording access with expire after you have accessed the recording twice or after 30 days of purchase date, whichever occurs first.

To view your on demand webinar simply log-in to your TalentKeepers account anytime 24/7.

Please note that you are the registered attendee for this webinar. We are a preferred provider of recertification credits for both HRCI and SHRM.  As part of our provider terms, both organizations require us to make our registration lists available to them.  Non-registrants who access this recording will not be eligible to submit for recertification credits with either organization.

Please email any questions to webinars@talentkeepers.com

Access Now
On Demand | Top 5 Engagement Strategies for 2017

Top 5 Engagement Strategies for 2017

It’s time to admit those pizza parties and jeans days cannot increase employee engagement on their own. But once you get beyond recognition and rewards, what’s the next lever you can pull to increase engagement and keep employees longer?

A high level of employee engagement is the surest way to bring positive energy to the workplace. It energizes everyone in your organization. It leads to commitment and loyalty. It allows organizations to retain more high-level talent. It helps develop lesser performers into workers that can make a more positive and lasting impact. It improves a staff’s effectiveness from top to bottom and can (and will) improve key business metrics such as performance, quality, customer service and safety.

In this webinar we’ll talk about the 5 top engagement strategies we’ve identified in our research. We’ll share case study data from clients who have used these strategies with success and increased engagement and ultimately retained more employees.

Sign up and Learn:
• What drives engagement and how is it different than employee satisfaction
• The easiest and quickest way to increase engagement (Hint: it’s not those Friday pizza parties you’ve been throwing.)
• How communication plays an important role in engagement and what you should do about it
• What strategy will have the greatest impact on engagement

Attendees will earn 1.0 HRCI General recertification credit or 1 SHRM PDC

We accept credit or debit card payments for the registration fee.

On demand webinars are available to view twice for 30 days from your date of purchase.  Your recording access with expire after you have accessed the recording twice or after 30 days of purchase date, whichever occurs first.

To view your on demand webinar simply log-in to your TalentKeepers account anytime 24/7.

Please note that you are the registered attendee for this webinar. We are a preferred provider of recertification credits for both HRCI and SHRM.  As part of our provider terms, both organizations require us to make our registration lists available to them.  Non-registrants who access this recording will not be eligible to submit for recertification credits with either organization.

Please email any questions to webinars@talentkeepers.com

Access Now

*The use of the HRCI seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for re-certification credit.